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C1 provides identity governance for HappyFox. Integrate your HappyFox account with C1 for unified visibility and governance over the staff who can access your HappyFox help desk.

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Capabilities

The connector syncs your HappyFox staff (agents). Each staff member’s role is recorded as an informational attribute. HappyFox does not expose roles as a separate, governable resource, so roles are not synced on their own.

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Gather HappyFox credentials

You need a HappyFox account with API access. Generating an API key requires account-administrator permissions in HappyFox.
1
Sign in to your HappyFox account at https://<subdomain>.happyfox.com, where <subdomain> is the first part of your HappyFox web address.
2
Go to Manage > Integrations > API and enable the REST API. HappyFox generates two values: an API key and an auth code.
3
Copy three values: your subdomain (the <subdomain> part of your HappyFox URL), the API key, and the auth code.

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Configure the HappyFox connector

Follow these instructions to use a built-in, no-code connector hosted by C1.
1
In C1, navigate to Integrations > Connectors and click Add connector.
2
Search for HappyFox and click Add.
3
Choose how to set up the new HappyFox connector.
4
Set the owner for this connector.
5
Click Next.
6
Find the Settings area of the page and click Edit.
7
Enter the HappyFox credentials:
  • Subdomain: your HappyFox subdomain, e.g. acme.
  • API key: the API key from your HappyFox API settings.
  • Auth code: the auth code from your HappyFox API settings.
8
Click Save.
9
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.
Done. Your HappyFox connector is now pulling access data into C1.