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C1 provides identity governance for Re:amaze. Integrate your Re:amaze account with C1 for unified visibility and governance over the staff who can access your customer-support helpdesk.

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Capabilities

The connector syncs Re:amaze staff as users. Each staff member’s role is recorded as an informational attribute on the user. Re:amaze does not expose roles as a separate, governable resource, so roles are not synced on their own.

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Gather Re:amaze credentials

You need an administrator account on your Re:amaze brand to create an API token.
1
Sign in to your Re:amaze brand at https://<brand>.reamaze.io, where <brand> is your brand subdomain.
2
Open Settings and locate the API token for your account. The token is paired with the login email of the account that owns it.
3
Copy three values: your brand subdomain (the <brand> part of your Re:amaze URL), your login email, and your API token.

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Configure the Re:amaze connector

Follow these instructions to use a built-in, no-code connector hosted by C1.
1
In C1, navigate to Integrations > Connectors and click Add connector.
2
Search for Re:amaze and click Add.
3
Choose how to set up the new Re:amaze connector.
4
Set the owner for this connector.
5
Click Next.
6
Find the Settings area of the page and click Edit.
7
Enter the Re:amaze credentials:
  • Brand subdomain: your brand subdomain, e.g. acme.
  • Login email: the email of the account that owns the API token.
  • API token: the Re:amaze API token.
8
Click Save.
9
The connector’s label changes to Syncing, followed by Connected. You can view the logs to ensure that information is syncing.
Done. Your Re:amaze connector is now pulling access data into C1.